A Single Phrase that Changes Customer Service Experience

June 2, 2017 / GuidesFor Team

It’s never easy to please every one. However, as the research by Zendesk shows, customer service ranks first in the factors that impact vendor trust. If you can guarantee a service that would be good for the most number of your clientele, then you’re pleasing a substantial amount of them already. How can you reach that status? Start with the quick resolution of service-related problems because according to the same research, 69% of customers attribute good customer service experience to that. 

Here’s a story about providing quality customer service. Read on to know how a single phrase has helped this company win the hearts of its customers. – Gail Limpin

Read the source article at hyken.com

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